Frequently asked questions

Two parts. The camera mounts to the inside of the windscreen, facing the road. It connects to the Datum R2, which is fitted inside the vehicle and wired into its electrical system.

Whichever ones already cover your road network regularly. Waste collection trucks are usually the best single choice because they systematically cover residential streets on a known cycle. Street sweepers, works utes, inspection vehicles, parking enforcement vehicles and buses all work well. You do not need dedicated survey vehicles or dedicated drivers.

We recommend running it in daylight only. Detection is most accurate in daylight on a dry surface, and accuracy drops at night and in heavy rain, standing water, fog, dust or bushfire smoke. Each unit has a capture schedule: you set the hours of the day it records and the weather conditions it records in, and outside those it stays idle rather than collecting results nobody can rely on.

Anything from walking pace up to highway speeds. Accuracy is best between 30 and 80 km/h. Above that, small defects at the edge of the detection threshold are more likely to be missed on a single pass, though repeat passes across the fleet tend to catch them anyway.

Faces and number plates are found and permanently blurred by the unit in the vehicle before any footage is saved. Identifiable imagery never leaves the vehicle and is never transmitted or retained.

You do. Everything captured, and every defect record that comes out of it, belongs to your council or agency. We process it to provide the service.

In your own country by default, with regions in Australia, New Zealand, Canada, the United States and Singapore, on infrastructure certified to ISO 27001.

About twelve weeks from order to a live pilot, and almost all of that is hardware. We build to order rather than holding stock, so components take around two months to reach us, then roughly a week to assemble and a week to ship to you.

Pricing is per fitted vehicle per year, inclusive of hardware, connectivity, processing, and support.

Yes, and we would encourage it. A standard pilot runs three months on a defined part of your road network, measured from the day it goes live rather than the day you order, with a fixed price and no obligation to continue.